Monaco launches an awareness campaign to adopt good identity vigilance practices in healthcare

“To be properly treated, I must be properly identified.” As part of its quality and patient safety policy, the Principality of Monaco is launching a communication campaign on the identity vigilance system within all healthcare facilities in the Principality.

What is identity vigilance?

It includes all the rules put in place to ensure, for both administrative and medical teams, that the patient’s identity is correctly confirmed so they receive the appropriate care. Because a case of mistaken identity can lead to a medical error, identity vigilance concerns everyone.

During a medical appointment, a procedure, or a blood test, the patient should follow three simple steps:

1. Present an ID document;

2. Answer the caregivers’ questions;

3. Check the medical information registered under their name.

Whether the patient’s record is paper-based or digital, adopting these steps is a first move toward a safe and secure healthcare journey for every patient in the Principality.

To this end, a visual campaign is now being rolled out across the Principality to raise public awareness of best practices in this area.

According to Christophe ROBINO, Government Counselor – Minister of Social Affairs and Health:
“This campaign reflects the Princely Government’s commitment to safe, responsible, and respectful medicine—so that every patient becomes an active player in their own safety.”